15: Find Out What Is The Most Effective Way to Boost Contact Center Efficiency

15: Find Out What Is The Most Effective Way to Boost Contact Center Efficiency

Welcome to Episode 15 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Contact Centre Consultant, Nerys Corfield.

We hear her talk about her various experiences with Customer Service; how senior management listening in to calls can help immensely; and why an external consultant with a fresh set of eyes (and ears) can make such a difference.

——
You can find Nerys online at:https://www.linkedin.com/in/neryscorfield/
——

Share on facebook
Share
Share on twitter
Tweet
Share on pinterest
Pin
Share on linkedin
Share
Share on email
Share
Share on whatsapp
Share

FREE DOWNLOAD

10 Top Customer Service Tips

on how to create exceptional customer experiences in your business, and create raving fans