Welcome to Episode 32 of The Customer Service Gold Dust Podcast.
In this episode, Gavin highlights the importance of providing a world-class warm welcome.
There is much to learn from man’s best friend, in particular the way in which they give the warmest of welcomes every time.
How do you welcome your customers, be it over the phone or face to face? Striving to give a proper welcome should be a central tenet of customer service
itself, and that’s the theme of this episode.