Customer Service Gold Dust Podcast

Customer Service Gold Dust Podcast

Listen to people who are passionate about creating exceptional Customer Experiences and find out more about their journey, insights, challenges and current focus in an ever changing customer service landscape.

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30: The Truth About Right First Time!

Welcome to Episode 30 of The Customer Service Gold Dust Podcast. In this episode, Gavin discusses a recent experience he had which reinforced the importance of getting it right the first time. Having recently moved house, the weekly grocery delivery

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27: Customer Service Mindsets For Success

Welcome to Episode 27 of The Customer Service Gold Dust Podcast. In this episode, Gavin focuses on customer service mindsets for success. 80% of success is down to mindset – only 20% is down to skill. Often it comes down

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10 Top Customer Service Tips

on how to create exceptional customer experiences in your business, and create raving fans